Privacy Policy

This policy explains how the company named in the footer of this website ("we", "us") handles personal data on blackblacknotwhite.com and in the customer account.

What we collect

Account data: name, email address and sign-in details.
Order data: products, amounts, order numbers, delivery status and invoices.
Payment data: handled by the payment provider. We receive the payment result, not your full card number.
Support data: what you send us through the contact form, including name, email, phone and message.
Technical data: IP address, browser and device information, and cookies (see below).
Preferences: your display currency and favorites (in your account, or in your browser if you are not signed in).

Why we use it

To run your account, take orders and deliver keys (performance of a contract).
To process payments and prevent fraud (legitimate interest and legal obligations).
To answer support requests and handle refunds.
To keep accounting records required by law.
To improve the site, only with your consent where cookies require it.

The licensed key distributor, to the extent needed to fulfil your order.
The payment provider, to process payments.
Hosting, email and support service providers who work for us under contract.
Authorities, when the law requires it.

We do not sell personal data.

Necessary cookies keep you signed in, remember your currency and protect the site. Functional, performance and marketing cookies are used only if you allow them in the cookie banner. You can change your choice at any time by clearing the site's cookies and choosing again.

How long we keep it

Account data for as long as your account exists. Order and invoice data for as long as accounting and tax law requires. Support messages for as long as needed to resolve the request and defend legal claims.

Your rights

You can ask for access to, correction or deletion of your data, restriction of or objection to processing, and a copy of your data in a portable format. You can withdraw consent at any time. You can also complain to your data protection authority.

To use your rights, write to us through the contact form.

Changes

We may update this policy. The current version is always published on this page.